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Description
Prepare and review tax returns, advise individuals and businesses on tax compliance and planning, analyze liabilities, and resolve issues with tax authorities in accordance with applicable laws and regulations.
  • • Prepare and file federal, state, and local tax returns for individuals and businesses in accordance with laws and regulations.
  • • Maintain current knowledge of tax code changes, regulations, and accounting standards to properly evaluate financial information.
  • • Maintain organized case files, including client contacts, documentation, and actions taken.
  • • Confer with clients and their representatives to explain tax issues, applicable laws, and filing requirements, and to resolve return discrepancies.
  • • Communicate with tax authorities by mail, phone, or electronic systems to address notices, discrepancies, and requests for supporting documentation.
  • • Send reminders and guidance to clients regarding missing information, deadlines, and compliance requirements.
  • • Inform clients of any overpayments or underpayments and coordinate refunds, estimated tax adjustments, or additional payments.
  • • Review completed returns to confirm eligibility for credits and deductions and ensure compliance with law.
  • • Assess returns to determine the need, scope, and strategy for audit support or amended filings.
  • • Enter and validate tax data in tax preparation software for processing and e-filing.
  • • Evaluate clients’ accounting systems and records to ensure methods are appropriate and compliant with statutory provisions.
  • • Track filing and payment deadlines and monitor client payments to ensure obligations are met.
  • • Verify taxpayer identification, names, calculations, and cross-check amounts against supporting documentation.
  • • Analyze client tax positions, assets, and liabilities to develop plans for resolving outstanding tax issues.
  • • Recommend and negotiate debt resolution options with tax authorities, such as payment plans or offers in compromise.
  • • Obtain client and tax authority agreement on proposed assessments or pursue administrative appeals when appropriate.
  • • Prepare supporting schedules, workpapers, and documentation for audits, appeals, or litigation support.
  • • Coordinate responses to tax notices and manage correspondence, including penalty abatement requests.
  • • Evaluate clients’ financial condition to support requests for hardship relief or alternative payment arrangements.
  • • Represent clients in informal conferences or appeals on contested matters, under applicable authorization.
  • • Answer client questions and assist them in completing tax forms and related compliance documents.
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Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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