Description
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
- • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- • Plan or direct spa services and programs.
- • Train staff in the use or sale of products, programs, or activities.
- • Assess employee performance and suggest ways to improve work.
- • Check spa equipment to ensure proper functioning.
- • Coordinate facility schedules to maximize usage and efficiency.
- • Develop staff service or retail goals and guide staff in goal achievement.
- • Establish spa budgets and financial goals.
- • Inventory products and order new supplies.
- • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- • Recruit, interview, or hire employees.
- • Respond to customer inquiries or complaints.
- • Schedule staff or supervise scheduling.
- • Verify staff credentials, such as educational and certification requirements.
- • Develop or implement marketing strategies.
- • Direct facility maintenance or repair.
- • Maintain client databases.
- • Participate in continuing education classes to maintain current knowledge of industry.
- • Schedule guest appointments.
- • Sell products, services, or memberships.
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Related Pathways
Management & Entrepreneurship
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
