Description
Design, implement, and optimize pharmacy information systems to support safe, effective, and compliant medication-use processes. Build and maintain clinical decision support, formularies, and order sets; analyze medication data; and advise clinicians on technology-enabled workflows and medication safety. Partner with IT, vendors, and care teams to enhance e-prescribing, compounding, dispensing automation, interoperability, and regulatory reporting.
- • Configure and validate CPOE, e-prescribing, and clinical decision support to ensure accurate, safe medication orders.
- • Build and maintain formularies, order sets, dosing calculators, and therapeutic interchange rules.
- • Develop and refine drug–drug, allergy, and duplicate therapy alerts to reduce alert fatigue and improve safety.
- • Analyze medication-use and prescribing trends using EHR and dispensing data; produce dashboards and reports.
- • Integrate and optimize pharmacy automation, ADCs, BCMA, smart pumps, and compounding systems.
- • Maintain data integrity, NDC mapping, and audit trails for controlled substances and regulated records.
- • Design electronic labels, barcodes, and compounding workflows; validate calculations for IV and sterile preparation.
- • Implement and support medication reconciliation workflows across care settings and patient portals.
- • Collaborate with clinicians, pharmacy, and IT to improve drug regimens and technology-enabled workflows.
- • Develop and maintain policies, build standards, test scripts, and change-control documentation.
- • Lead system upgrades, patches, and go-lives; coordinate vendors and manage project timelines.
- • Train pharmacists, providers, and staff on system functionality and best practices; provide go-live support.
- • Create patient education and preventive care content within the EHR and portal.
- • Configure ePA, eRx, PBM, and billing interfaces; troubleshoot claim and benefit issues.
- • Ensure compliance with HIPAA, state and federal pharmacy regulations, USP standards, and medication safety requirements.
- • Monitor adverse drug events and safety signals; support root-cause analyses and corrective actions.
- • Validate data extracts and interfaces (HL7/FHIR) for registries, PDMP, 340B, and regulatory reporting.
- • Support downtime procedures, data recovery, and business continuity for medication systems.
- • Participate in P&T and medication safety committees; present informatics findings and recommendations.
- • Provide on-call support and issue triage; resolve tickets and optimize builds based on user feedback.
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Last reviewed: Jan 2026