Description
Plan, initiate, and manage IT programs composed of multiple related projects. Lead and guide project managers and cross-functional teams. Serve as liaison between executives, business units, and technical delivery. Define program roadmap, governance, and benefits; coordinate interdependencies and change. Monitor progress to ensure milestones, standards, budgets, and benefits targets are met.
- • Develop and manage the consolidated program budget and funding.
- • Define governance structures, roles, and decision rights for the program.
- • Prepare executive-ready program dashboards and status reports using consolidated data and trends.
- • Guide program execution to ensure adherence to scope, schedule, budget, and quality objectives.
- • Develop and update the integrated master plan and schedule for the program.
- • Develop and manage a program work breakdown structure (PWBS) and roadmap for cross-project delivery.
- • Perform program-level risk assessments and implement mitigation and contingency plans.
- • Oversee program deliverables and outcomes, ensuring compliance with quality and governance standards.
- • Monitor performance of project managers and workstreams, providing documented feedback.
- • Confer with sponsors, stakeholders, and project leaders to identify and resolve cross-project issues.
- • Assess and prioritize business needs to keep the program aligned with strategy and customer priorities.
- • Schedule and facilitate program steering committees, reviews, and cross-project forums.
- • Track program milestones, interdependencies, and benefits realization.
- • Negotiate with executives, stakeholders, and vendors to secure funding, resources, and commitments.
- • Initiate, review, or approve changes to the program roadmap, scope, or benefits.
- • Identify, evaluate, and select strategic vendors or consultants to meet program needs.
- • Establish and execute a comprehensive program communications and stakeholder engagement plan.
- • Forecast and allocate resources across projects; obtain supplemental capacity as needed.
- • Direct and coordinate activities of project managers and integrated teams to achieve program goals.
- • Develop and maintain the program business case, including cost-benefit and ROI analyses.
- • Coordinate recruitment, onboarding, or allocation of program and project personnel.
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Last reviewed: Jan 2026
