Description
Supervise daily restaurant operations by coordinating front- and back-of-house teams that prepare and serve food and beverages, ensuring quality, safety, and exceptional guest service.
- • Assign sections, sidework, and stations based on business needs.
- • Estimate daily prep and par levels with the kitchen team.
- • Reduce waste and shrink by enforcing controls and procedures.
- • Ensure portioning, ticket timing, and station setups meet standards.
- • Recommend and implement process improvements to enhance service and safety.
- • Assist host team with greeting, seating, and menu presentation during peak periods.
- • Balance POS and cash receipts at end of shifts.
- • Resolve guest complaints and service issues promptly.
- • Train staff in service standards, food handling, sanitation, and safety.
- • Inspect stations, equipment, and dining areas for cleanliness and compliance.
- • Monitor food, beverage, and smallwares inventory; report and address shortages.
- • Assist servers with presenting checks and processing payments.
- • Forecast staffing and supply needs based on reservations and sales trends.
- • Requisition or purchase supplies to maintain pars and service quality.
- • Manage reservations, waitlists, and large-party bookings.
- • Maintain equipment logs and coordinate repairs.
- • Evaluate new menu items, vendors, and products with management.
- • Handle cash, prepare deposits, and verify tip reporting.
- • Oversee and assist with opening, closing, and cleaning checklists.
- • Observe performance, coach staff, and document incidents.
- • Assist with onboarding, scheduling, and timekeeping; provide input on hiring decisions.
- • Step in to expedite, run food, or serve beverages as needed.
- • Maintain shift logs, sales reports, waste sheets, and incident reports.
- • Lead pre-shift meetings and coordinate service with kitchen and bar.
- • Ensure compliance with health department regulations and alcohol service laws.
- • Monitor table turns, pacing, and wait times to optimize guest flow.
Related specializations
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Available on paid plans only
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
