Description
Oversee daily food service operations, supervising staff who prepare and serve food to ensure quality, safety, and efficient service.
- • Compile and balance cash receipts at the end of the shift.
- • Resolve guest complaints and service issues.
- • Train staff in food preparation, service, sanitation, and safety procedures.
- • Estimate ingredients and supplies required for menu production.
- • Forecast staffing, equipment, and supply needs using sales and menu plans.
- • Order or requisition supplies and coordinate timely deliveries.
- • Schedule parties and manage reservations.
- • Help develop departmental objectives, budgets, policies, and SOPs.
- • Develop equipment maintenance schedules and arrange repairs.
- • Evaluate new products, menu items, and vendors for suitability.
- • Perform cash handling, deposit preparation, and assist with payroll.
- • Supervise and participate in kitchen and dining area cleaning.
- • Observe, coach, and evaluate employees; document performance and disciplinary actions.
- • Record production, operational, and personnel data.
- • Inspect supplies, equipment, and work areas for efficiency and conformance to standards.
- • Control inventories of food, beverages, and smallwares, and report shortages.
- • Assign duties, responsibilities, and workstations based on business needs.
- • Analyze operational problems, such as theft and waste, and implement corrective procedures.
- • Specify portion sizes, production timelines, and workstation and equipment setups.
- • Recommend improvements to procedures and performance to enhance quality and safety.
- • Greet and seat guests during peak periods as needed.
- • Present checks and process payments.
- • Hire, onboard, schedule staff, and manage timekeeping.
- • Assist with food preparation and service during busy periods.
- • Conduct meetings and coordinate menu planning and service details with kitchen and front-of-house staff.
- • Ensure compliance with food safety, sanitation, and health department regulations.
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Hospitality, Events & Tourism
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
