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Description
Plan, direct, and coordinate daily business and administrative operations, including budgeting, records management, vendor services, compliance, and process improvements to support organizational objectives.
  • • Organize staff schedules, workflows, and priorities.
  • • Lead business administration and office operations for the organization.
  • • Set operational goals, KPIs, and deadlines for administrative functions.
  • • Review operational reports, metrics, and schedules for accuracy and efficiency.
  • • Analyze workflows and implement policy or procedural improvements.
  • • Manage procurement, inventory, and distribution of office supplies and equipment.
  • • Develop and manage budgets for contracts, equipment, and supplies.
  • • Recruit, onboard, supervise, and develop administrative staff.
  • • Train staff on procedures, systems, and compliance requirements.
  • • Manage vendor relationships and service agreements to meet business needs.
  • • Create and maintain operational standards and standard operating procedures.
  • • Adopt and roll out new office technologies and tools.
  • • Oversee records and information management, including paper and electronic files.
  • • Collaborate with leaders to align resources, space, and plans with organizational goals.
  • • Oversee payroll and timekeeping processes for accuracy and compliance.
  • • Review contracts, policies, and regulations to ensure compliance.
  • • Represent the administration function in meetings and address escalated requests.
  • • Monitor performance and provide coaching and feedback to administrative staff.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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