Description
Plan, direct, and coordinate daily business and administrative operations, including budgeting, records management, vendor services, compliance, and process improvements to support organizational objectives.
- • Organize staff schedules, workflows, and priorities.
- • Lead business administration and office operations for the organization.
- • Set operational goals, KPIs, and deadlines for administrative functions.
- • Review operational reports, metrics, and schedules for accuracy and efficiency.
- • Analyze workflows and implement policy or procedural improvements.
- • Manage procurement, inventory, and distribution of office supplies and equipment.
- • Develop and manage budgets for contracts, equipment, and supplies.
- • Recruit, onboard, supervise, and develop administrative staff.
- • Train staff on procedures, systems, and compliance requirements.
- • Manage vendor relationships and service agreements to meet business needs.
- • Create and maintain operational standards and standard operating procedures.
- • Adopt and roll out new office technologies and tools.
- • Oversee records and information management, including paper and electronic files.
- • Collaborate with leaders to align resources, space, and plans with organizational goals.
- • Oversee payroll and timekeeping processes for accuracy and compliance.
- • Review contracts, policies, and regulations to ensure compliance.
- • Represent the administration function in meetings and address escalated requests.
- • Monitor performance and provide coaching and feedback to administrative staff.
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Related Pathways
Management & Entrepreneurship
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026