Description
Review and adjudicate appeals of decisions involving government programs and related matters. Conduct hearings or conferences, evaluate evidence under applicable laws and policies, and issue written determinations or recommendations on eligibility, liability, sanctions, or settlements.
- • Review appeal files, applications, and supporting records.
- • Research and apply relevant laws, regulations, policies, and precedents.
- • Conduct appeal hearings or conferences; administer oaths and manage the record.
- • Question parties and witnesses to obtain facts and clarify issues.
- • Evaluate evidence for relevance, credibility, and weight.
- • Rule on timeliness, jurisdiction, and issues on appeal.
- • Prepare clear written determinations, findings, and conclusions.
- • Recommend affirmations, reversals, modifications, or settlements.
- • Approve or deny benefits or payments in resolved appeals.
- • Explain appeal rights, procedures, and next steps to parties.
- • Schedule hearings and issue notices and correspondence.
- • Request additional documents, reports, or expert statements as needed.
- • Maintain case logs, files, and deadlines in case management systems.
- • Monitor and improve appeal processes to ensure legal compliance and fairness.
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Public Service & Safety
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
