Description
Lead and manage quality assurance and control programs to meet standards and customer requirements. Develop policies, oversee testing and inspections, and drive continuous improvement across production and laboratory operations.
- • Halt production when serious defects or safety risks are identified.
- • Review and approve contractor quality plans.
- • Stay current on statistical methods, technologies, and regulatory standards.
- • Own and manage QA/QC operating budgets.
- • Evaluate and pilot new testing and sampling methods.
- • Select and implement inspection and quality equipment.
- • Oversee collection and analysis of production samples.
- • Audit subcontractors and external laboratories.
- • Verify materials, in-process, and finished goods meet specifications.
- • Review and approve quality documentation for regulatory submissions and inspections.
- • Maintain and update SOPs and the quality manual.
- • Issue reports on nonconformances, daily quality, root causes, and trends.
- • Contribute to product specification development.
- • Support new product development by identifying manufacturability and quality risks.
- • Coach vendors on quality guidelines, testing, and corrective actions.
- • Identify quality issues and drive corrective and preventive actions.
- • Train staff on QC and analytical procedures.
- • Define critical control points and sampling plans.
- • Document testing procedures, methods, and acceptance criteria.
- • Oversee tracking of defects, test results, and KPIs.
- • Create and implement inspection and test criteria.
- • Partner with sales and marketing to define customer requirements.
- • Communicate quality information across departments and to suppliers.
- • Analyze test results and provide feedback to production teams.
- • Lead supervisors, inspectors, and lab staff engaged in testing.
- • Monitor and improve quality system performance.
- • Direct product testing throughout production cycles.
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O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
