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Description
Plan, direct, or coordinate human resources activities and staff of an organization.
  • • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
  • • Identify staff vacancies and recruit, interview, and select applicants.
  • • Allocate human resources, ensuring appropriate matches between personnel.
  • • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
  • • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • • Analyze training needs to design employee development, language training, and health and safety programs.
  • • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
  • • Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
  • • Conduct exit interviews to identify reasons for employee termination.
  • • Investigate and report on industrial accidents for insurance carriers.
  • • Represent organization at personnel-related hearings and investigations.
  • • Negotiate bargaining agreements and help interpret labor contracts.
  • • Prepare personnel forecast to project employment needs.
  • • Prepare and follow budgets for personnel operations.
  • • Develop, administer, and evaluate applicant tests.
  • • Oversee the evaluation, classification, and rating of occupations and job positions.
  • • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • • Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
  • • Provide terminated employees with outplacement or relocation assistance.
  • • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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