Description
Support daily transportation operations by scheduling and documenting shipments, preparing required paperwork, tracking cargo, and maintaining records. Coordinate with carriers, warehouses, and brokers to move goods efficiently, arrange ancillary services, and ensure compliance with transportation and customs regulations.
- • Schedule pickups and deliveries according to routing guides, transit times, and security requirements.
- • Apply company policies to select cost-effective transportation methods.
- • Calculate shipment weights, volume, freight class, and charges.
- • Prepare and process shipping documents such as bills of lading, packing lists, dock receipts, and certificates of origin.
- • Create labels and verify correct packaging and marking for shipment.
- • Consolidate orders with common destinations to reduce costs.
- • Enter and maintain shipment data in transportation or enterprise systems.
- • Keep accurate records of goods dispatched and received.
- • Track and trace shipments; record locations and milestones in transit.
- • Provide shipment status updates to customers, consignees, and internal teams.
- • Obtain rate quotes and service options from carriers.
- • Coordinate storage, cross-docking, or inland transportation as needed.
- • Arrange temperature-controlled, hazardous, or time-sensitive moves per regulations and instructions.
- • Verify documentation compliance with customs, insurance, TSA, DOT, or other regulatory requirements.
- • Prepare basic customs paperwork and coordinate with customs brokers for clearance.
- • Arrange or confirm cargo insurance and maintain related records.
- • Process freight bills, accessorial charges, and insurance fees; initiate payments or approvals.
- • Prepare freight invoices, cost estimates, and quotes.
- • Reconcile proofs of delivery and resolve overage, shortage, and damage issues; assist with claims.
- • Advise stakeholders on shipping options, transit timelines, and required documents.
- • Maintain current knowledge of shipping regulations and carrier requirements that may affect movements.
- • Ensure proper packing methods based on product, climate, and mode; escalate when special packaging is required.
- • Maintain carrier, shipment, and compliance files for audit readiness.
- • Coordinate dock schedules and appointments with carriers and warehouses.
- • Follow company sustainability guidelines when consolidating loads, selecting modes, and packing.
- • Review approved carriers’ service and safety performance to inform routing decisions.
- • Escalate exceptions, delays, or compliance risks to supervisors and propose corrective actions.
- • Book carrier capacity on trucks, rail, ocean, or air per shipment needs.
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Supply Chain & Transportation
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
