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Description
Command and navigate passenger ferries to ensure safe, efficient operations, on-time schedules, and full compliance with U.S. Coast Guard regulations. Supervise crew, manage docking at terminals, and oversee passenger safety, security, and service.
  • • Set and adjust course and speed on established routes using knowledge of local winds, tides, currents, traffic, and hazards.
  • • Prevent unsafe operations during navigation, docking, boarding, and disembarkation.
  • • Dock and undock the ferry at terminals and slips, sometimes in confined spaces.
  • • Consult charts, tide tables, weather reports, and navigation systems to plan and direct movements.
  • • Hand-steer and operate the ferry using radar, AIS, GPS, depth sounders, and visual aids.
  • • Operate VHF radios to coordinate with Vessel Traffic Service, terminal staff, dispatch, and nearby vessels.
  • • Stand bridge watches and maintain situational awareness while under way.
  • • Inspect the vessel for safe and efficient operation and regulatory compliance before departures and between trips.
  • • Monitor gauges and alarms for propulsion, steering, fuel, hydraulics, and compressed air systems.
  • • Report incidents, near-misses, or regulatory violations to company and authorities as required.
  • • Assist in passenger or maritime rescue and medical emergencies.
  • • Signal other vessels using whistle, lights, shapes, or radio as required by COLREGS.
  • • Monitor under-keel clearance and water depths with sounders on approaches and routes.
  • • Oversee maintenance of critical equipment, especially lifesaving and firefighting gear.
  • • Direct crew to deploy boarding ramps, mooring lines, and safety chains and to manage vehicle blocks and chocks.
  • • Enforce harbor and terminal rules, security zones, and customs procedures as applicable.
  • • Maintain logs of trips, crew hours, passenger counts, fuel, weather, and vessel position.
  • • Supervise boarding and disembarkation of passengers and vehicles to ensure safe handling and proper weight distribution.
  • • Verify compliance with the Certificate of Inspection, stability limits, and maximum passenger and vehicle capacities.
  • • Train, brief, and direct crew in duties including steering, line handling, and equipment operation.
  • • Coordinate fueling, potable water, waste offload, stores, and required repairs with shore-side support.
  • • Supervise crew housekeeping and sanitation of passenger spaces, decks, and wheelhouse.
  • • Request or approve routine supplies and parts necessary for operations.
  • • Manage vehicle loading plans and spacing on car ferries to optimize balance and turnaround time.
  • • Monitor for spills or pollution in terminals and waterways and initiate reporting and response.
  • • Assign watches, station bills, and emergency duties to crew members.
  • • Participate in crew training and performance evaluations.
  • • Conduct and document safety, security, and emergency drills, including man overboard, fire, and abandon ship.
  • • Deliver safety announcements and passenger briefings and address customer service issues.
  • • Maintain schedule adherence and adjust routing or speed to meet published timetables safely.
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Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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