Description
Solicit sales or donations by phone, using scripts and product knowledge to inform, persuade, and process orders.
- • Deliver prepared sales scripts to persuade purchases or donations.
- • Call businesses and individuals to solicit sales or charitable contributions.
- • Explain product or service features, pricing, and promotions; answer questions.
- • Collect customer details and payment information; enter orders in CRM.
- • Log prospect information, outcomes, and objections.
- • Tailor scripts to customer needs and interests.
- • Source leads from directories, reply cards, referrals, or purchased lists.
- • Handle inbound calls from respondents to ads or offers.
- • Follow up by phone or email on inquiries and prior contacts.
- • Maintain accurate records of contacts, accounts, and orders.
- • Schedule appointments or demos for field sales or virtual presentations.
- • Conduct brief surveys to qualify leads and gather market insights.
Related specializations
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Related Pathways
Marketing & Sales
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
