Description
Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
- • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- • Sort mail for delivery, arranging it in delivery sequence.
- • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- • Return to the post office with mail collected from homes, businesses, and public mailboxes.
- • Turn in money and receipts collected along mail routes.
- • Sign for cash-on-delivery and registered mail before leaving the post office.
- • Record address changes and redirect mail for those addresses.
- • Hold mail for customers who are away from delivery locations.
- • Bundle mail in preparation for delivery or transportation to relay boxes.
- • Leave notices telling patrons where to collect mail that could not be delivered.
- • Meet schedules for the collection and return of mail.
- • Return incorrectly addressed mail to senders.
- • Maintain accurate records of deliveries.
- • Answer customers' questions about postal services and regulations.
- • Provide customers with change of address cards and other forms.
- • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- • Register, certify, and insure parcels and letters.
- • Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- • Complete forms that notify publishers of address changes.
- • Sell stamps and money orders.
- • Scan labels on letters or parcels to confirm receipt.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Public Service & Safety
View
Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
