Description
Analyze and document business needs, processes, and data to inform decisions and improve performance. Elicit and translate requirements into actionable specifications, evaluate alternatives, and support the design, implementation, and adoption of solutions, dashboards, and process improvements that optimize time, cost, and outcomes. Partner with stakeholders across business and technology to develop business cases, define KPIs, and ensure successful delivery.
- • Elicit and document business requirements, user stories, and acceptance criteria.
- • Map current and future state processes, identify gaps, and recommend improvements.
- • Analyze data to define KPIs, trends, and insights that guide decision-making.
- • Develop business cases and cost-benefit analyses to evaluate solution options.
- • Collaborate with stakeholders to align objectives, scope, and priorities.
- • Translate requirements into functional specs, wireframes, and backlog items.
- • Facilitate workshops, interviews, and discovery sessions to clarify needs.
- • Assess build vs. buy options and support vendor evaluation and selection.
- • Define data requirements and ensure data quality and governance alignment.
- • Design and document standard operating procedures and process controls.
- • Support project planning, timelines, dependencies, and risk mitigation.
- • Manage requirements traceability, change control, and documentation.
- • Plan and execute user acceptance testing and validate solutions against requirements.
- • Prepare reports and dashboards and present findings and recommendations to leadership.
- • Partner with BI and engineering to deliver analytics and decision-support tools.
- • Develop training materials and support end-user adoption and change management.
- • Monitor post-implementation performance and iterate on enhancements.
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Management & Entrepreneurship
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
