Description
Resolve disputes between employees and management, negotiate and administer collective bargaining agreements, and coordinate grievance and arbitration procedures.
- • Advise management on contract administration and employee discipline or grievance procedures.
- • Meet with union, company, government, and other stakeholders to discuss negotiations and grievances.
- • Draft proposals and counterproposals for collective bargaining and other labor negotiations.
- • Develop rules or guidelines governing collective bargaining with company, government, or employee representatives.
- • Identify alternatives to proposals from unions, employees, employers, or agencies.
- • Interpret contract language for employers and employees in bargaining and labor relations.
- • Investigate and evaluate union complaints to determine merit.
- • Mediate discussions between employer and employee representatives to resolve differences.
- • Monitor workforce and employer compliance with labor agreements.
- • Negotiate collective bargaining agreements.
- • Prepare and submit required government reports related to labor relations (e.g., EEO, new hire, minority compensation).
- • Prepare reports or presentations to communicate employee relations or satisfaction data to management.
- • Present the company’s or labor’s position during arbitration and other negotiations.
- • Propose resolutions for collective bargaining and other labor or contract negotiations.
- • Recommend bargaining strategies, goals, and objectives.
- • Review and advise on disciplinary actions, such as written reprimands, suspensions, or terminations.
- • Review employer practices and employee data for contract compliance on wages, hours, and working conditions.
- • Schedule and coordinate grievance hearings and other meetings.
- • Draft labor relations correspondence, including contract amendments, dispute or conciliation letters, and requests for clarification.
- • Assess risks associated with bargaining strategies.
- • Assess the operational impact of union proposals.
- • Collaborate on employee health and safety policy development.
- • Develop methods to monitor employee satisfaction and complaint or grievance procedures.
- • Prepare evidence for disciplinary hearings and prepare witnesses to testify.
- • Provide expert testimony in legal proceedings related to labor relations or contracts.
- • Research case law and outcomes of previous hearings.
- • Select mediators or arbitrators for labor disputes or contract negotiations.
- • Train managers and supervisors on labor relations, working conditions, safety, and equal opportunity practices.
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Related Pathways
Management & Entrepreneurship
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
