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Description
Lead and manage arbitration proceedings to resolve labor and employment disputes; advise stakeholders, prepare cases, coordinate hearings, and ensure compliance with awards and collective bargaining agreements.
  • • Advise management and counsel on arbitration strategies, contract interpretations, and discipline or grievance cases likely to proceed to arbitration.
  • • Confer with unions, outside counsel, and arbitrators to scope issues, schedules, and procedural rules for arbitration.
  • • Draft arbitration demands, responses, briefs, and settlement proposals.
  • • Develop and standardize internal arbitration protocols, case intake criteria, and document retention procedures.
  • • Identify settlement options and alternative dispute resolution paths to avoid or narrow arbitration.
  • • Interpret collective bargaining agreements and policies to frame issues and remedies in arbitration.
  • • Evaluate grievances and potential cases for arbitrability, evidentiary strength, and risk.
  • • Facilitate pre-hearing conferences and mediations to resolve disputes prior to award.
  • • Monitor compliance with arbitration awards and stipulated settlements.
  • • Negotiate settlements in arbitration and pre-arbitration stages.
  • • Prepare required filings such as arbitration demands, case initiation forms, and post-award reports.
  • • Prepare case status reports, metrics, and trend analyses for leadership.
  • • Present cases, witnesses, and exhibits during arbitration hearings.
  • • Propose settlement frameworks or remedy options consistent with precedent and policy.
  • • Recommend arbitration and settlement strategies, goals, and decision criteria.
  • • Review disciplinary cases for procedural due process and defensibility in arbitration.
  • • Review practices and records to substantiate contract compliance in arbitration matters.
  • • Schedule and coordinate arbitration hearings, logistics, and witness preparation.
  • • Draft correspondence to arbitrators, opposing parties, and stakeholders regarding issues, timelines, and clarifications.
  • • Assess litigation and financial risk associated with pursuing arbitration versus settlement.
  • • Assess operational impact of potential awards or settlements.
  • • Develop training materials and playbooks for arbitration preparation and testimony.
  • • Build methods to track arbitration outcomes, cycle time, costs, and compliance.
  • • Prepare evidence, exhibits, and witnesses for arbitration hearings.
  • • Provide subject-matter expertise and testimony on contract interpretation and past practice, as needed.
  • • Research arbitral precedent, case law, and past awards to support arguments.
  • • Recommend or select arbitrators or mediators from panels and manage conflicts of interest.
  • • Train managers and HR on arbitration readiness, documentation standards, and hearing protocol.
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Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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