Description
Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
- • Manage and maintain executives' schedules.
- • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- • Open, sort, and distribute incoming correspondence, including faxes and email.
- • File and retrieve corporate documents, records, and reports.
- • Greet visitors and determine whether they should be given access to specific individuals.
- • Prepare responses to correspondence containing routine inquiries.
- • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- • Compile, transcribe, and distribute minutes of meetings.
- • Attend meetings to record minutes.
- • Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- • Set up and oversee administrative policies and procedures for offices or organizations.
- • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- • Interpret administrative and operating policies and procedures for employees.
- • Answer phone calls and direct calls to appropriate parties or take messages.
- • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- • Provide clerical support to other departments.
- • Process payroll information.
- • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- • Make travel arrangements for executives.
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Related Pathways
Management & Entrepreneurship
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Last reviewed: Jan 2026
