Description
Prepare and serve specialty coffee and other beverages, and offer light food items to guests. Deliver friendly, efficient service while keeping the workspace, equipment, and displays clean and well-stocked.
- • Prepare and serve hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.
- • Clean and sanitize work areas, utensils, and equipment.
- • Clean service counters and seating areas.
- • Check temperatures of freezers, refrigerators, and heating equipment.
- • Describe menu items and suggest products to customers.
- • Order, receive, and stock supplies and retail products.
- • Provide product details, such as coffee blend and preparation notes.
- • Receive and process customer payments.
- • Serve prepared foods, such as muffins, biscotti, and bagels.
- • Stock customer service stations with paper goods and beverage items.
- • Take customer orders and relay them for preparation.
- • Take out garbage and recycling.
- • Weigh, grind, or pack coffee beans for customers.
- • Wrap, label, and date food items for sale.
- • Create signs to promote store products or events.
- • Demonstrate use of espresso machines and other equipment.
- • Prepare and serve simple menu items, such as sandwiches or salads.
- • Set up and restock product displays.
- • Slice fruits, vegetables, desserts, or meats for service.
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Related Pathways
Hospitality, Events & Tourism
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Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026