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Description
Prepare and serve specialty coffee and other beverages, and offer light food items to guests. Deliver friendly, efficient service while keeping the workspace, equipment, and displays clean and well-stocked.
  • • Prepare and serve hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.
  • • Clean and sanitize work areas, utensils, and equipment.
  • • Clean service counters and seating areas.
  • • Check temperatures of freezers, refrigerators, and heating equipment.
  • • Describe menu items and suggest products to customers.
  • • Order, receive, and stock supplies and retail products.
  • • Provide product details, such as coffee blend and preparation notes.
  • • Receive and process customer payments.
  • • Serve prepared foods, such as muffins, biscotti, and bagels.
  • • Stock customer service stations with paper goods and beverage items.
  • • Take customer orders and relay them for preparation.
  • • Take out garbage and recycling.
  • • Weigh, grind, or pack coffee beans for customers.
  • • Wrap, label, and date food items for sale.
  • • Create signs to promote store products or events.
  • • Demonstrate use of espresso machines and other equipment.
  • • Prepare and serve simple menu items, such as sandwiches or salads.
  • • Set up and restock product displays.
  • • Slice fruits, vegetables, desserts, or meats for service.
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Hospitality, Events & Tourism View
Source
Tasks & skills: O*NET occupational data (work activities, skills, knowledge). Learn more
Sources & Standards: This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
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