Description
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
- • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- • Set up appointments for parties to meet for mediation.
- • Prepare settlement agreements for disputants to sign.
- • Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
- • Prepare written opinions or decisions regarding cases.
- • Rule on exceptions, motions, or admissibility of evidence.
- • Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
- • Interview claimants, agents, or witnesses to obtain information about disputed issues.
- • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
- • Recommend acceptance or rejection of compromise settlement offers.
- • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
- • Participate in court proceedings.
- • Issue subpoenas or administer oaths to prepare for formal hearings.
- • Authorize payment of valid claims.
- • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
- • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
- • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- • Conduct hearings to obtain information or evidence relative to disposition of claims.
- • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
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Public Service & Safety
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Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
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This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
