Description
Provide one-on-one and group financial counseling to help individuals manage budgeting, debt, credit, and savings. Assess clients' financial situations, set goals, develop action plans, and coach implementation while connecting clients to benefits and community resources. Coordinate with creditors and other professionals as needed and provide education without selling financial products.
- • Analyze clients' income, expenses, debts, assets, benefits, and risks to craft actionable plans.
- • Answer clients' questions about budgets, debt options, credit reports, and savings strategies.
- • Conduct intake interviews to gather income, expense, insurance, tax, goal, and risk information.
- • Help clients implement plans, such as setting up budgets, payment schedules, and savings automations.
- • Prepare or explain budgets, debt payoff projections, cash-flow statements, and credit report summaries.
- • Guide clients in collecting documents like pay stubs, bills, tax returns, credit reports, and loan statements.
- • Schedule periodic check-ins to reassess progress and address changes in circumstances.
- • Coordinate with creditors, housing counselors, attorneys, tax preparers, and social service agencies.
- • Create and prioritize debt management plans, including negotiation strategies and timelines.
- • Assist clients in opening checking or savings accounts and establishing bill-pay or direct deposit.
- • Deliver workshops on topics such as budgeting, credit building, student loans, and retirement basics.
- • Educate clients about available tax credits, public benefits, hardship programs, and consumer protections.
- • Provide guidance on responsible banking, fraud prevention, and identity theft recovery.
- • Recommend strategies for cash flow management, emergency savings, insurance literacy, and goal setting.
- • Review client plans regularly and update actions based on life events or financial changes.
- • Maintain accurate case notes, confidentiality, and outcome tracking for each client.
- • Conduct outreach to build and maintain a client caseload and community partnerships.
- • Research assistance programs, repayment options, and financial education resources for client referrals.
- • Monitor policy and program changes affecting credit, loans, student debt, and public benefits.
- • Provide unbiased, non-sales education on financial products and refer clients to licensed advisors when needed.
Related specializations
Interview options
Interview options
Interviewee gender
Interviewee accent
Interview time
Related Pathways
Financial Services
View
Source
Tasks & skills:
O*NET occupational data (work activities, skills, knowledge).
Learn more
Sources & Standards:
This site includes information from O*NET by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. Career Clutch has modified some of this information for student readability. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.
Last reviewed: Jan 2026
